GREEN BAY, WI (June 2010) – As a leading provider of customized solutions in the contract furniture industry, KI
continues to raise the bar with the completion of its 500,000 custom furniture
request.
“Custom furniture solutions are a
significant contributor to the success of KI,” said Dick Resch, chief executive
officer, KI. “As an organization, we understand the importance of meeting the
specific needs of individual customers. And we’re extremely proud to continue to
serve the unique needs of our customers with expert manufacturing and product
design teams.”
KI’s custom options group, which was established in 1993, achieved the major milestone. The group fulfills roughly
46,000 special requests each year and continues to have a significant impact on
KI’s bottom line. The majority of customer requests received are quoted and
specified by the group within four hours of the original inquiry.
“Speed and accuracy is key when providing our customers with custom furniture solutions,” said Tom Vollrath,
manager of custom options, KI. “And it’s all thanks to the combined efforts of
our manufacturing plants, vendor partners, engineers and specialists. We’re able
to provide our customers with what they want, when they want it, each and every
time.”
Throughout the years, several custom furniture requests have led to products
that have become standard in KI’s product portfolio. The employee-owned company
is headquartered in Green Bay, Wis. and operates sales offices and manufacturing
facilities in the United States, Canada, Latin America, Europe and Asia. KI
tailors products and service solutions to the specific needs of each customer
through its unique design and manufacturing philosophy. For more information,
visit www.ki.com.
